Personal information

FVA is committed to maintaining your confidence and trust with respect to the privacy of the personally identifiable information we collect from you. This privacy policy sets forth our practices regarding collection, use and disclosure of information collected through the FVA website.

Personal data is information that can be used to find personal or factual information about you such as name, address, telephone number and e-mail address. Information that does not refer to you specifically is not personal data.

In addition, we would like to point out that data transmission via internet (e.g. e-mail communication) cannot be entirely secure and may have security vulnerabilities. A complete protection of personal information against unauthorised access by third-parties is not possible.

How personal information is collected, processed and used

We use your personal data solely to provide you with comprehensive material and personalised services through the website or to meet your contact requirements as well as to perform anonymous analytics for statistical surveys.

The use of the FVA website is usually possible without disclosing personal information. However, whenever you register for a personalised service (e.g. subscribing to the newsletter), we ask you to submit the contact information needed to provide such service, ie your name, e-mail address and telephone number, as well as a company name and postal address. This information is always provided on a voluntary basis. However, without this data we may not be able to provide the service ordered or to answer your request.

Statistical analysis

We do not evaluate the information collected directly from a user. The statistical analysis of anonymised data records, however, remains reserved. It is stored to improve the website or for statistical purposes. In such cases, general information is recorded, e.g. when which page was visited, or which page was visited most frequently. This data does not allow conclusions about the user.

Disclosure of personal information to third parties

We will not disclose any personal information to third parties. However, under certain circumstances we may be obliged to pass on your personal data to law enforcement authorities. This is the case, for example, if there is a suspicion of a criminal offense or misuse of the FVA website.

Contact form

We offer you the possibility to contact us by e-mail. If you send enquiries to us via the contact form, your data is stored for the purpose of dealing with your request and in case of additional enquiries. Such data will not be disclosed to third parties without your consent. The personal information that you provide will not be matched or combined with information that we obtain from other components of the FVA website.



If you would like to receive the FVA electronic newsletter provided by the FVA website, we require your e-mail address as well as information which allow us to check that you are the owner of the provided e-mail address and that you agree to the reception of the newsletter. We use such data exclusively for the purpose of sending the requested information and do not disclose them to third parties.

If you no longer want to receive the requested information, you can unsubscribe at any time. In order to do this, just click the unsubscribe link which is included in each issue of our newsletters. Following you will no longer receive any further issues from us.


Log files

When you visit and use the FVA website, our web server stores certain log information on this process in a file. Log files may contain the following information: Your Internet Protocol (»IP«) address; date and time of use; the requested web page or file name; transfer status; volume of data transmitted; website from which the user accessed the requested site (so-called »referrer«); browser type and version and operating system used (so-called »user agent«). We evaluate these data records only for statistical purposes, to improve the website, for system security reasons (eg to prevent fraud) and for fault diagnosis. Personal information stored in a log file is deleted after 7 days at the latest.



We use on this website so-called »session cookies« and »persistent cookies« to give you a more personalised browsing experience and help you navigate the site more efficiently from page to page. Cookies are small text files that are sent to your browser from a website’s computers and stored on your computer’s hard drive. They are used to provide you with permanently recurring settings for you as a user of the website. »Session cookies« are deleted when you close your browser. The »persistent cookies« that we set are deleted after no more than 30 days. You may accept or decline the use of cookies on your computer. If you block cookies altogether, you may not be able to make use of the full features and functionality of the website. You should, however, be able to experience the basic functions on the FVA website, even if you block the use of cookies.

For more information about cookies, please visit:

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (»Google«). Google Analytics uses »cookies«, which are text files placed on your computer to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Please note that on this website, Google Analytics code is supplemented by »anonymizeIp« to ensure an anonymised collection of IP addresses (so called IP-masking), i.e. Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google may also transfer this information to third parties, provided that this is required by law or if third parties process these data on behalf of Google. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under:

As an alternative to the browser plug-in and on mobile devices you can refuse the use of Google Analytics by clicking on the link below. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics.

Further information concerning the terms and conditions of use and data privacy can be found at or at

As long as you want to maintain your objection, you should not delete the opt-out cookie. If you subsequently delete this cookie, you must disable Google Analytics again.


Google Maps

This website uses Google Maps on some subpages to display interactive maps and to create travel directions. Google Maps is a map service offered by Google Inc. (»Google«). By using Google Maps, information about the use of this website – including your IP address and the (start) address entered into the route planner – may be transmitted to Google in the USA.

When you visit a webpage that contains Google Maps, your browser connects directly to the Google servers. Google transmits the content of the map directly to your browser, which integrates it into the website. Therefore, we have no influence on the data volume collected by Google in this way.

To prevent Google from collecting, processing, or using information about you through this website, you may disable JavaScript in your browser settings. In this case, you cannot use the map display. For more information on the purpose and scope of the data collection, as well as the further processing and use of the data by Google, your rights to this effect, and how to protect your privacy, please refer to the Google Privacy Policy.

Hypertext links to third-party websites

The information presented on the FVA website may contains links which refer to websites of other providers. If you follow cross-references and hypertext links, you are leaving our website. We cannot assume any responsibility for the handling of your data on these outside resources not under our control. The use of third-party websites is subject to the privacy policy of these third-party providers, which may differ from this privacy policy. Please refer directly to these sites or resources to learn how your personal data is protected by them.

Right to information, deletion, blocking

You have the right to be informed about your stored personal data as well as to correction, blocking or deletion of those data at any time and free of charge. If you have any questions or complaints on this privacy policy, please contact us at the address given in the imprint.


Status: 1 December 2017

We appreciate that you have taken time to read these Privacy policy, and we are pleased to inform you on this website on the activities of the FVA. Still have questions? Please, contact us. Our support is happy to answer them.


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